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is an established expert in the direct
marketing, telemarketing and reference service industries, with an extensive
background in data acquisition/evaluation and marketing database management. He
is founder and President of Consultants in Information Management, Inc., a
consulting firm that assists businesses and organizations in the area of
information management and privacy/compliance-related initiatives. Hiller is
also a recognized leader in the area of privacy, and as a member of The Direct
Marketing Association's (DMA) Privacy Task Force, was instrumental in
establishing the industry's "Fair Information Practices Guidelines." Mr. Hiller
spent 31 years with Metromail Corporation, where his most recent role was Vice
President, Data Acquisition. He was responsible for the acquisition of
information, data warehousing/data mining and regulatory compliance, as well as
customer support. In 1997, Mr. Hiller left Metromail (now known as Experian) to
form Consultants in Information Management, Inc., a consulting firm that assists
businesses and organizations in the area of information management and
privacy/compliance-related initiatives. Such areas include; data collection,
data warehousing/data mining, data evaluation, data protection/security and the
redistribution of information, in addition to related sales, marketing and
product strategies. Mr. Hiller also functions as an industry expert witness in
related court cases. Legislative/Regulatory Compliance
In the advent of recent and ongoing legislative and regulatory actions specific
to protecting the individuals right to privacy and information protection, such
actions have evolved into actionable laws, rules and regulations. Companies and
organizations look not only internally but also externally for expert advice and
council in developing policies, practices and procedures for administering and
adhering to such actions. A critical but key component to the overall process is
a periodic review of such policies, practices and procedures, which some
companies perform internally while other look externally for such services. The
unmistakable philosophy is one that all companies and organization should adopt
– that being – "Document what you do, do what you document, have a reliable and
credible independent professional service annually review such policies,
practices and procedures".
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Thomas
E. Hiller 